We're here to help resolve your concerns
In case of any complaint or query, you may approach:
Mr. Prabhat Kumar
SEBI Registered Research Analyst
In case of any grievance/complaint, an investor should follow the below process to ensure timely resolution:
If your complaint is not satisfactorily resolved, you may lodge a complaint with SEBI on the SEBI SCORES portal, a centralized web-based complaints redressal system.
For physical complaints, investors may send them to:
Office of Investor Assistance and EducationYou can also write to any SEBI office or contact SEBI's Toll-Free Helpline:
If unsatisfied with the resolution, use the Online Dispute Resolution (ODR) Portal as per SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023.
The Research Analyst aims to resolve all complaints within 30 days. If the issue is not resolved satisfactorily, you can escalate it to SEBI SCORES or the Smart ODR portal.
Please provide your contact details, a clear description of the issue, relevant dates, and any supporting documentation such as emails, receipts, or research reports.
Yes, if you file your complaint through SEBI SCORES, you can track its status online. For complaints filed directly with the Research Analyst, you can follow up via email or phone.
Smart ODR (Online Dispute Resolution) is a platform for resolving disputes in the securities market through online conciliation and arbitration, as mandated by SEBI circular dated July 31, 2023.
No, there is no fee for filing complaints with the Research Analyst, SEBI SCORES, or through the Smart ODR portal.